Return Policy

If a return is approved, you will receive a partial or full credit for the full value of the order. The credited amount can be used to place another order.

You can proceed with a return by following these steps:


I. Go to your Monarcado PR account at monarcadopr.com


II. Identify the corresponding order in "Your Orders" and click the "Return/Refund" button.


III. Select the items you wish to return and the reason for the return. You may be required to provide more information related to the order.

IV. After providing the required information, click the “Next Step” button to continue.


V. You will have the option to choose your return and refund methods. After submitting the application,


SAW. Ship your package from the nearest USPS/UPS location, to the mailing address we will provide.


VII. You can check the refund status of your item(s) on your order details page. .